At Chai At Desk, your favorite teas and healthy snacks are crafted with care and delivered fresh to your doorstep. Our shipping process is simple, transparent, and reliable—because you deserve the best experience from sip to service.

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🗺️ Where We Deliver

We currently ship to selective pin codes across India. We are continuously expanding our delivery network to reach every tea lover in the country.

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🚚 Shipping Charges

• Prepaid Orders:

  • ✅ Free Shipping on all orders.

• Cash on Delivery (COD):

  • Additional COD Service fee: ₹50 (This amount will get added in your final payable bill).

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⏱️ Order Processing & Dispatch

• Orders are processed within 15 Minutes.

• Orders get dispatched within 15 Minutes.

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📦 Estimated Delivery Time (Subject to availability of service in your area)

• Metro Cities: 30-45 Min.

• Tier 2 & 3 Cities: 30-45 Min

• Remote Areas: 30-45 Min

Please note: Delays may occur due to factors such as weather, high order volume, or courier partner disruptions.

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🔎 Order Tracking

Once your order is shipped, you’ll receive a confirmation email and/or SMS with a tracking link. You can track your order anytime from your account dashboard or via the courier website.

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🛑 Delivery Issues

• If the delivery fails due to an incorrect address or unreachable phone number, the order may be returned to us. Re-shipping can be arranged with applicable charges.

• If your package is damaged, delayed, or missing, contact us immediately for quick resolution.

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🤝 Need Help?

For any questions about shipping, reach us at:
📧 chaiatdesk@gmail.com
📞 +91 916 353 0513
(Available Mon–Sat, 10 AM – 6 PM)

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We brew with love and deliver with care.
Thank you for choosing Chai At Desk — your daily sip of wellness.

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